Memory and Aging Center Clinic
The Memory and Aging Center Clinic provides consultation to patients, families and providers about diseases that affect memory, behavior and other cognitive functions.

The UCSF Memory and Aging Center Clinic is directed by Dr. Bruce Miller and includes specialists from a wide variety of disciplines including neurology, neuropsychology, geriatrics, geropsychiatry, pharmacy, nursing, social work and speech pathology who are available to participate in a patient’s evaluation. We typically evaluate and care for people with memory concerns, Alzheimer’s disease, frontotemporal dementia, progressive supranuclear palsy, corticobasal syndrome, rapidly progressive dementia, dementia with Lewy bodies and Huntington’s disease.

Location

The UCSF Neurology Clinic and the UCSF Memory and Aging Center Research Program are located on the Mission Bay campus in San Francisco. The UCSF Neurology Clinic is part of the UCSF Medical Center, an American Nurses Credentialing Center Magnet®-recognized hospital.

Phone Numbers
Phone: 415.353.2057
Fax: 415.353.8292

Clinic Location
1500 Owens Street, Ste 320
San Francisco, CA 94158
map, directions, parking and public transportation

Clinic Mailing Address
UCSF Dept. of Neurology
Memory and Aging Center
Box 3017
1500 Owens St. Suite 320
San Francisco, CA 94143

Preparation for Your Appointment

To be evaluated at the Memory and Aging Center, there are a few steps that are necessary to take prior to your appointment that will help prepare us for the evaluation.

  1. Please request your medical records from your primary care physician and other health care providers (or neurologist or psychologist). The medical records should include recent medical records (from the past year), including lab results, diagnostic reports, clinical notes, and imaging. Please have them sent to:
    Attn: Clinic Coordinator
    UCSF Dept. of Neurology
    Memory and Aging Center Box 3017
    1500 Owens St. Suite 320
    San Francisco, CA 94143
  2. Please have your referring physician send us a referral letter, insurance information and authorization. The referral letter should describe why you are being referred and a synopsis of your condition.
  3. Clinic staff reviews the referral letter and medical records to plan the most appropriate appointment for you.
  4. The clinic coordinator will call you and either set up an appointment at our clinic or make recommendations to your referring provider. The next available new patient appointment is typically booked out from 3–4 months.
  5. If you are unable to obtain your authorization five days prior to the visit, your visit will need to be rescheduled.

Evaluation

At the UCSF Memory and Aging Center Clinic, each patient goes through a comprehensive evaluation consisting of a neurological assessment and cognitive testing. This evaluation may take an average of 2–4 hours. A careful history, including observations from someone who knows the patient well, is included. Because memory loss and other related symptoms are often complex, we believe that a multidisciplinary and comprehensive evaluation is necessary for most patients.

The purpose of this evaluation is to determine the cause or causes of the patient’s symptoms and to recommend treatment. At the visit, feedback will be provided and may include deferral of a diagnosis until more information is collected. After a clinical consensus, a written report with results and recommendations is sent to the primary care physician and/or referring physician.

Insurance

It is very important to notify your health insurance company of your intention to see us for an evaluation, particularly if you are covered by one of the following plans:

  • San Francisco City Health Plan
  • Medi-Cal
  • Brown & Toland/Health Net
  • Pacificare/Secure Horizons
  • Kaiser Permanente
  • Blue Shield HMO
  • Marin IPA
  • AltaBates Medical Group
  • …or any other healthcare plan that requires authorization prior to the appointment.

First, call your primary care physician and let them know that you plan to see a neurologist at UCSF. You can let your insurance carrier or doctor’s office know that the following billing codes will be used:

    First visit

    • 99205 Comprehensive consultation
    • 99354 First hour
    • 99355 Additional hour
    • 96118 Neuropsychological testing battery
      (billed x5)
    • 96116 Neurobehavioral exam

    Follow-up visit

    • 99215 Comprehensive follow-up

    All visits must be authorized including follow-up visits. If they are not authorized, you will be charged the balance in full. Please have your primary care physician fax a copy of the authorization to the Memory and Aging Center at 415.353.8292.

    Interpretation Services

    Language should not be considered a barrier for patients and their families seeking evaluation for cognitive and/or behavioral changes. The UCSF Medical Center provides interpreters for medical visits, free of charge. Interpreters are available for Chinese (both Mandarin and Cantonese), Vietnamese, Spanish, Russian and other languages. The UCSF Memory and Aging Center also includes staff from diverse cultural backgrounds.